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What does Safe Shield Protected™ mean?

To meet our diligent best practice standards, every PriceFixer installer must pass a series of consumer satisfaction continuing education classes and adhere to the Safe Shield Protected™ code of ethics of operational excellence.

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You’re protected by the shield.

Every service provider in our network pledges to uphold the highest code of business ethics and customer satisfaction.

This ensures that you are protected with a “double guarantee” in the unlikely event one of our installers fails to meet your expectations. If you are unable to resolve your issue or concern directly with your local provider, Safe Shield Protected™ will work directly with the provider to resolve your issue as quickly as possible. This is our pledge to you!

 

The Safe Shield Protected™
best practices pledge:
  • Licensed and insured
  • TruTech Certified™ Installers
  • Dedicated to 100% customer satisfaction
  • To treat your home and property with the highest respect and care
  • To notify you immediately of any job delays or concerns
  • To never smoke in your home or on the job
  • To provide timely warranty service when needed
  • To guarantee proper materials and installation standards
  • To adhere to professional uniform dress codes and standards
  • To clean up all job site areas thoroughly to your satisfaction
  • To promptly address and correct customer issues
  • To adhere to Safe Shield Protected™ customer resolutions

 

About TruTech Certified™ installers:

Every installer in our network must pass a series of “in the field” and technical training courses. These are rigorous courses utilizing the latest diagnostic tools and equipment, and include certification on various brands of equipment. Installers must also attend continuing education classes to keep their TruTech Certification™ updated and valid. TruTech Certified™ also means that every installer in your home is a true installer with the proper skills and training along with real-world expertise to diagnose, repair and install your system. TruTech Certified™ also guarantees that no installer shall install, recommend or sell you any part, service or new system that is not required or necessary. This is backed up with our Perfect Match Guarantee™ home analysis, which further guarantees your new system will be a perfect system for your home.

Click here to learn more about Safe Shield Protected.

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Find your local PriceFixer installer

We partner with local heating and cooling businesses around the country to install your new heating and cooling equipment. These local installers are not only familiar with the unique heating and cooling needs of your area, but also support your local community. Every PriceFixer installer undergoes rigorous training to guarantee your equipment is installed perfectly the first time. If you are not 100% satisfied, we will make it right—guaranteed.

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